Thread

  1. BUG #17934: Cannot run pgAdmin after upgrading from 15.2 to 15.3

    PG Bug reporting form <noreply@postgresql.org> — 2023-05-16T08:55:07Z

    The following bug has been logged on the website:
    
    Bug reference:      17934
    Logged by:          Tony Marston
    Email address:      tony@tonymarston.net
    PostgreSQL version: 15.3
    Operating system:   Windows 10
    Description:        
    
    I have just upgraded from version 15.2 to 15.3, but when I try to run
    pgAdmin there is a long time delay before it comes up with the message: "The
    pgAdmin 4 server could not be contacted". Below that it shows full details
    of the error which ends with the following:
    
     import psutil
      File "E:\Program Files\PostgreSQL\15\pgAdmin
    4\python\lib\site-packages\psutil\__init__.py", line 241, in <module>
        raise ImportError(msg)
    ImportError: version conflict: 'E:\\Program Files\\PostgreSQL\\15\\pgAdmin
    4\\python\\lib\\site-packages\\psutil\\_psutil_windows.cp310-win_amd64.pyd'
    C extension module was built for another version of psutil (5.9.3 instead of
    5.9.5); you may try to 'pip uninstall psutil', manually remove E:\Program
    Files\PostgreSQL\15\pgAdmin
    4\python\lib\site-packages\psutil\_psutil_windows.cp310-win_amd64.pyd or
    clean the virtual env somehow, then reinstall
    
    How do I fix this error?
    
    
  2. Re: BUG #17934: Cannot run pgAdmin after upgrading from 15.2 to 15.3

    Sandeep Thakkar <sandeep.thakkar@enterprisedb.com> — 2023-05-21T03:38:03Z

    Manika,
    Can you please check this?
    
    On Tue, May 16, 2023 at 2:37 PM PG Bug reporting form <
    noreply@postgresql.org> wrote:
    
    > The following bug has been logged on the website:
    >
    > Bug reference:      17934
    > Logged by:          Tony Marston
    > Email address:      tony@tonymarston.net
    > PostgreSQL version: 15.3
    > Operating system:   Windows 10
    > Description:
    >
    > I have just upgraded from version 15.2 to 15.3, but when I try to run
    > pgAdmin there is a long time delay before it comes up with the message:
    > "The
    > pgAdmin 4 server could not be contacted". Below that it shows full details
    > of the error which ends with the following:
    >
    >  import psutil
    >   File "E:\Program Files\PostgreSQL\15\pgAdmin
    > 4\python\lib\site-packages\psutil\__init__.py", line 241, in <module>
    >     raise ImportError(msg)
    > ImportError: version conflict: 'E:\\Program Files\\PostgreSQL\\15\\pgAdmin
    > 4\\python\\lib\\site-packages\\psutil\\_psutil_windows.cp310-win_amd64.pyd'
    > C extension module was built for another version of psutil (5.9.3 instead
    > of
    > 5.9.5); you may try to 'pip uninstall psutil', manually remove E:\Program
    > Files\PostgreSQL\15\pgAdmin
    > 4\python\lib\site-packages\psutil\_psutil_windows.cp310-win_amd64.pyd or
    > clean the virtual env somehow, then reinstall
    >
    > How do I fix this error?
    >
    >
    
    -- 
    Sandeep Thakkar
    
  3. Re: BUG #17934: Cannot run pgAdmin after upgrading from 15.2 to 15.3

    Manika Singhal <manika.singhal@enterprisedb.com> — 2023-06-09T05:44:34Z

    Hi Tony,
    Sorry for the late response on this, we investigated the issue and released the installer with package revision no.2 (postgresql-15.3-2-windows-x64.exe) to resolve this issue.
    
    Please try downloading the installer from https://www.enterprisedb.com/downloads/postgres-postgresql-downloads
    
    
    --
    Thanks & Regards
    Manika Singhal
    EDB Pune
    
    
    
    
    > On 21-May-2023, at 9:08 AM, Sandeep Thakkar <sandeep.thakkar@enterprisedb.com> wrote:
    > 
    > Manika,
    > Can you please check this?
    > 
    > On Tue, May 16, 2023 at 2:37 PM PG Bug reporting form <noreply@postgresql.org <mailto:noreply@postgresql.org>> wrote:
    >> The following bug has been logged on the website:
    >> 
    >> Bug reference:      17934
    >> Logged by:          Tony Marston
    >> Email address:      tony@tonymarston.net <mailto:tony@tonymarston.net>
    >> PostgreSQL version: 15.3
    >> Operating system:   Windows 10
    >> Description:        
    >> 
    >> I have just upgraded from version 15.2 to 15.3, but when I try to run
    >> pgAdmin there is a long time delay before it comes up with the message: "The
    >> pgAdmin 4 server could not be contacted". Below that it shows full details
    >> of the error which ends with the following:
    >> 
    >>  import psutil
    >>   File "E:\Program Files\PostgreSQL\15\pgAdmin
    >> 4\python\lib\site-packages\psutil\__init__.py", line 241, in <module>
    >>     raise ImportError(msg)
    >> ImportError: version conflict: 'E:\\Program Files\\PostgreSQL\\15\\pgAdmin
    >> 4\\python\\lib\\site-packages\\psutil\\_psutil_windows.cp310-win_amd64.pyd'
    >> C extension module was built for another version of psutil (5.9.3 instead of
    >> 5.9.5); you may try to 'pip uninstall psutil', manually remove E:\Program
    >> Files\PostgreSQL\15\pgAdmin
    >> 4\python\lib\site-packages\psutil\_psutil_windows.cp310-win_amd64.pyd or
    >> clean the virtual env somehow, then reinstall
    >> 
    >> How do I fix this error?
    >> 
    > 
    > 
    > -- 
    > Sandeep Thakkar
    > 
    >