Re: BUG #17934: Cannot run pgAdmin after upgrading from 15.2 to 15.3

Manika Singhal <manika.singhal@enterprisedb.com>

From: Manika Singhal <manika.singhal@enterprisedb.com>
To: Sandeep Thakkar <sandeep.thakkar@enterprisedb.com>
Cc: tony@tonymarston.net, pgsql-bugs@lists.postgresql.org, Kritika Agarwal <kritika.agarwal@enterprisedb.com>
Date: 2023-06-09T05:44:34Z
Lists: pgsql-bugs
Hi Tony,
Sorry for the late response on this, we investigated the issue and released the installer with package revision no.2 (postgresql-15.3-2-windows-x64.exe) to resolve this issue.

Please try downloading the installer from https://www.enterprisedb.com/downloads/postgres-postgresql-downloads


--
Thanks & Regards
Manika Singhal
EDB Pune




> On 21-May-2023, at 9:08 AM, Sandeep Thakkar <sandeep.thakkar@enterprisedb.com> wrote:
> 
> Manika,
> Can you please check this?
> 
> On Tue, May 16, 2023 at 2:37 PM PG Bug reporting form <noreply@postgresql.org <mailto:noreply@postgresql.org>> wrote:
>> The following bug has been logged on the website:
>> 
>> Bug reference:      17934
>> Logged by:          Tony Marston
>> Email address:      tony@tonymarston.net <mailto:tony@tonymarston.net>
>> PostgreSQL version: 15.3
>> Operating system:   Windows 10
>> Description:        
>> 
>> I have just upgraded from version 15.2 to 15.3, but when I try to run
>> pgAdmin there is a long time delay before it comes up with the message: "The
>> pgAdmin 4 server could not be contacted". Below that it shows full details
>> of the error which ends with the following:
>> 
>>  import psutil
>>   File "E:\Program Files\PostgreSQL\15\pgAdmin
>> 4\python\lib\site-packages\psutil\__init__.py", line 241, in <module>
>>     raise ImportError(msg)
>> ImportError: version conflict: 'E:\\Program Files\\PostgreSQL\\15\\pgAdmin
>> 4\\python\\lib\\site-packages\\psutil\\_psutil_windows.cp310-win_amd64.pyd'
>> C extension module was built for another version of psutil (5.9.3 instead of
>> 5.9.5); you may try to 'pip uninstall psutil', manually remove E:\Program
>> Files\PostgreSQL\15\pgAdmin
>> 4\python\lib\site-packages\psutil\_psutil_windows.cp310-win_amd64.pyd or
>> clean the virtual env somehow, then reinstall
>> 
>> How do I fix this error?
>> 
> 
> 
> -- 
> Sandeep Thakkar
> 
>